As an employee of an enterprise, one must be loyal to the enterprise. How to make yourself the biggest asset of an enterprise instead of becoming a debt, to reach the state of "self-building, pursuing no self" and to strive to develop yourself in different ways is the absolute principle.
Five principles for excellent employees
I. Be responsible for everything and never make excuses
1. If you want to change your fate, you must overcome all kinds of difficulties. If a person wants to jump high, he must squat down first. As an employee in an enterprise, you must have the following clear understanding: a. When you feel uncomfortable, it is when you grow up; B. When you feel very comfortable, it is when you fall behind (for example, the frog will die comfortably in the gradually heated water); c. The quality of work is your quality of being a human being. If your work is not good, it means that your character is not so good; d. It doesn't matter how much you know, but how much you do, because the gold medal won't be produced in the audience.
2. The root of all your own problems. Mistakes are your own faults. Learn to reflect frequently. In the company, we don't talk about "I think", "almost", "OK", "OK", "ordinary ". Don't say "I don't know" to the customer, because after you say so, the customer will surely suspect you first, and have a feeling of being cheated. And if you doubt your company and the products of your company, maybe the opportunity of cooperation will be lost.
3. There is no excuse in work.
4. Be 100% obedient to leaders. Obedience does not mean blind obedience. Because the height and angle of the leaders and employees are different. Leaders will consider the problem from the overall situation. They stand higher than you and see more widely than you.
5. In the company, don't think that the statement that "there is no contribution but hard work" is correct. The market only cares about efficiency, while the company only cares about credit; the enterprise can only create benefits, while the employees can only take out achievements. The so-called hard work without contribution not only consumes one's own time, but also wastes public resources.
6. The boss only requires the result, but does not believe in the process. No matter what method or by which way the assigned work must be completed, the boss only asks about the result, not the process. It is our work goal and responsibility to provide good results for the boss.
II. Do everything with your heart and treat customers as stars
Each of our employees must move the customers attentively, understand their needs and exceed their expectations. A. Customers never want to buy cheap, just want to take advantage. B. Work is to get results and exceed the expectations of the boss. C. The customer is not settled, but respected and moved. It also makes the same sense to get along with others. D. Treat customers as stars forever. You are willing to be their fans, regardless of remuneration. You never feel tired when doing what you should do for them. E. Pursuing zero mistakes.
III. High standards and strict requirements for everything
The best result is made by the highest standard. Only good results can change the fate (for example, the Olympic champion and the fifth place have also experienced strict and painful training, but the final return is quite different ). A. Make small things perfect and develop habits (for example, Michael Jordan always regards every practice as a competition). Only by pursuing perfection can we approach perfection; b. Winners only do things that most people don't want to do and can't do; c. As the saying goes: "The gun shoots the leading bird", because the bird only surpasses a little, not beyond the range of the gun. Only when you are a little better than others can you be criticized and jealous by others. If you exceed a large part of others, others will only admire you and worship you; d. Stick to the end when choosing the right road, and never fear the long way when you find the road. Only the accumulation of quantity can have qualitative changes; e. To have high loyalty to the company, to have different results, to have different efforts first.
IV. Be active in everything
1. Only when you have positive ideas can you take positive actions. Most people feel painful because he often compares his shortcomings with others' strengths. The three most painful things in life are a. Reluctant to give up; B. Unable to let go; c. Unable to forget.
2. Control your mouth at any time, because language determines your behavior. The words you say are your products, and the people who accept the words are your customers, can you give those waste products and defective products to your customers? A. No matter what happens, you should keep a positive attitude, because everything that happens is inevitable, which will only temper your growth and make you stronger. B. Everything can let you learn knowledge and experience. All things have two tendencies, that is, having both advantages and disadvantages to your influence, having advantages is blessing, and having disadvantages is normal. C. Knowledge also has a shelf life, and the update is very fast. You must continue to learn, or you will be eliminated by the era. D. Do your career with love and be a person with gratitude.
V. Team of everything comes first
What is a team? Literally, in short, a team is a eloquent person who holds meetings and trains a group of people with long ears. A team must have three points: a. Common goals; B. The core of leadership; c. The concepts, rules and systems of common compliance. How to become an excellent team?
1. I am team. The team is me.
2. Cohesion. Only a sense of crisis can produce cohesion (for example, Microsoft is only 18 months away from bankruptcy ). Only when you find your opponents can you force yourself to be a master, and all greatness is forced out (for example: the rise of Japan after the World War II ).
3. Relying on strength. If you do everything seriously, attentively, diligently and responsibly, you will be sure to do it well.
4. Training. (Mao Zedong did not touch guns in the war years, and did not touch money after the founding of the country, but held meetings and trained ). A team without culture is a stupid team.
5. By communication (voice, action, words, body language ). The skill of communication is called no skill, as long as you are from the heart, from the heart, you will be able to communicate. The steps of communication are: the same flow -- communication -- heart-to-heart-to-benefit.
6. Leading a team is leading people, leading people is leading style.
7. Advice: no matter what happens, you need to keep silent for two minutes, first deal with your mood and then deal with things. Avoid improper handling and regret. When you see others displeasing you, it means that your self-cultivation is not enough. The highest state of human is to tolerate everything, but tolerance is not equal to indulgence.
8. As long as it is never late to start, as long as you put your heart into it, it is possible.
9. Target-Act immediately-no excuse-perfect.
10. Overcoming shortcomings: the characteristics of Chinese people are also the biggest disadvantages, that is, the experts who look for reasons are the bird-headed people-with sharp mouth, red eyes, small belly and chicken intestines, and they are good at shirking their responsibilities. There is no team without the loss of personal interests.
(Sorted out according to the lecture records of experts from Everbright education & training group in Dacheng)
