Against the backdrop of national advocacy for deep integration of digitalization and dual-carbon goals, the intelligent energy-saving upgrades of aging Air Separation equipment have become an industry trend. As the pioneer of eighth-generation intelligent Air Separation technology, DEAR Air Separation's digital-intelligent Air Separation technology and energy-efficient solutions have gained strong user recognition.
To more accurately identify user needs, address pain points, and assist customers in achieving intelligent equipment upgrades with energy efficiency improvements, DEAR Air Separation's executive team - led by Chairwoman Hai and Chairman He, accompanied by Deputy General Manager Pei Xinping and Technical Deputy General Manager He Donglin - recently conducted on-site inspections and technical evaluations at multiple customer facilities. Through face-to-face communication, equipment monitoring, and in-depth discussions with frontline operators, the team precisely identified customer challenges and developed customized retrofit solutions, truly embodying their "customer-first" service philosophy through concrete actions.
The inspected customer equipment generally exhibited issues such as extended operational years and high energy consumption. As an industry veteran technical expert, Chairman He led the team in thorough site evaluations to fully understand equipment performance and develop precise upgrade plans for intelligent energy-saving improvements of customers' aging systems.
To comprehensively grasp actual equipment operating conditions, the team proactively adapted to customers' production schedules. For equipment at some facilities that starts up at 11 PM, Chairman He, Chairwoman Hai and their team remained on-site late into the night, engaging in deep discussions with frontline workers, diagnosing equipment issues, and providing professional feedback to customers.
By having senior executives personally serve customers at the frontline and preparing thoroughly while considering situations from the customers' perspective, DEAR Air Separation ensures it can develop more innovative and higher-quality intelligent equipment that wins customers' confidence and trust.
