Quality Innovation reappears DEAR high quality service helps customers succeed
Recently, our company signed the KDON-15000/35000 air separation plant contract with Qinhuangdao Anfeng Iron and Steel Co., Ltd again. The signing of this contract is the second sincere cooperation between our company and Anfeng iron and steel. In 2009, our company had won high trust and recognition among many competitors with high-quality scheme, reasonable price and sincere attitude, finally, it signed the KDON-15000/35000 air separation plant contract with Anfeng iron and steel. Since the implementation date of the first set of contract in 2009, from the senior leaders to the first-line construction workers, our company has all taken the needs of clients as the basic purpose of our work. From technical design to production and manufacturing, and then to the installation of finished products, we, DEAR people, always keep in mind the promise of creating air separation boutique in every link. Take customer satisfaction as the ultimate criterion of verifying work results, and take whether it can save cost and create maximum benefit for customers as the most fundamental starting point of all work. Because "serving customers and helping customers succeed" is the traditional enterprise culture of DEAR, and it is also our core enterprise spirit. Since the successful completion of the project in 2010, from the start-up to the operation, the average standard of all aspects has reached the standard even higher than the design standard, and it has been running steadily up to now. However, before Anfeng iron and steel cooperated with DEAR, they also cooperated with many well-known air separation companies in Kaifeng, and only one of our companies was selected as the second cooperative partner. Getting the trust and recognition of the company again completely proves that the strength of our company has been in the forefront of the industry.
The cooperation between enterprises originates from mutual trust, while the trust of the other party completely depends on our quality strength, public praise, service attitude and integrity. Because of the invariable service concept of "customer is our God, quality is the demand of God. Through two years' cooperation, it has been proved that our company has excellent technical strength, excellent manufacturing ability and first-class construction technology, which all originates from the service spirit deeply rooted in the heart of DEAR people, therefore, the integrity quality revealed by DEARs from the inside to the outside has won the deep trust of customers. In June 2011, due to the need to increase production capacity, Qinhuangdao Anfeng Steel Co., Ltd. decided to build another KDON-15000/35000 air separation plant. It is because of our previous high quality service that Anfeng iron and steel has established a deep enterprise friendship with our company, and this project directly designated our company to sign the project contract with our company under the circumstance that the clients firmly believed that there was no need for bidding. This kind of trust is clients' affirmation of our company's products and service quality, and also the encouragement and expectation to our company. Customers' expectation is the driving force, the goal of our work and the mission of our exploration and innovation. However, the enhancement of technology research and development strength and the innovation of service process and mode are our fundamental foothold and the key to maintaining our service quality in the air separation industry. Similarly, exploration and innovation are also the concentrated reflection of our core enterprise spirit, and also the powerful grasp to realize the concept of service first. The signing of each set of contract will become the new starting point of our growth, then we will use each set of equipment to perfectly interpret the century-old philosophy of DEAR people: "Serving customers is the only reason for DEAR to survive !"
Our company thanks again for the trust and recognition given by Qinhuangdao Anfeng Iron and Steel Co., Ltd., and hopes that Anfeng iron and steel industry will flourish day by day. DEAR kongfen is willing to succeed together with all customers!
